Activities: Build Rapport Neutral body language conveys safety and minimizes intimidation. Tips Stand with relaxed shoulders, keep hands visible, and avoid aggressive...
Maintain Neutral Body Language
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Behavioral Guides
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Maintain Physical Space
Activities: Creating a Safe Environment Creates a sense of safety and reduces feelings of being cornered. Tips Stand at least an arm's length away to avoid appearing...
Make the Choices Actionable
Activities: Offering Choices to Empower Ensures the choices lead to constructive outcomes. Tips Offer clear, actionable options rather than vague suggestions.
Match their Communication Style
Activities: Build Rapport Mirroring communication style helps establish rapport and builds comfort. Tips If they are speaking quietly, match their tone without...
Match their Pace
Activities: Using Non-Verbal Communication Mirroring behavior helps build rapport and fosters trust Tips Adjust your movements or speech to match theirs, while staying...
Misunderstanding Others’ Emotions
Solution: Use role-reversal activities where students imagine how others feel. Result: Builds empathy and perspective-taking skills.
Misunderstanding Peers’ Emotions
Builds empathy and perspective-taking skills. Tip: Discuss scenarios where students guess what a peer might feel and why.
Model the Break Behavior
Activities: Time-Out and Cool-Down Techniques Shows them that taking breaks is a healthy way to manage emotions. Tips Say, 'I'm going to take a moment to calm down, and...
Nod to Show Understanding
Activities: Using Non-Verbal Communication Validates their feelings and encourages continued communication. Tips Subtly nod when they speak to indicate that you are...
Offer a Choice
Activities: Redirecting Negative Behaviors Empowers them and reduces feelings of helplessness or being controlled. Tips Provide two clear options: 'Would you like to...
Offer a Distraction
Activities: Redirecting Negative Behaviors Redirects their attention away from the source of agitation. Tips Shift focus to a neutral or positive topic: 'Let's step outside...
Offer Alternatives
Activities: Setting Boundaries Respectfully Provides a solution that respects both parties' needs. Tips Suggest, 'Let's take a break and revisit this in 10...
