Activities: Time-Out and Cool-Down Techniques Gives both parties time to reset and approach the issue with a clearer mind. Tips Say, 'Let's take 5 minutes to calm down and...
Suggest a Short Break
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Behavioral Guides
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Suggest Deep Breathing Exercises
Activities: Time-Out and Cool-Down Techniques Slows the heart rate and reduces physical signs of stress. Tips Lead with, 'Let's try breathing together to calm...
Summarize Key Points
Activities: Active Listening Strategies Clarifies misunderstandings and shows you're actively listening. Tips Repeat back what they've shared to ensure understanding:...
Take a Deep Breath
Activities: Managing Personal Emotions Helps reduce stress and allows you to respond rather than react. Tip Inhale slowly for 4 counts, hold for 4 counts, and exhale for 4...
Use ‘I’ Statements
Activities: Setting Boundaries Respectfully Focuses on your feelings rather than accusing, which reduces defensiveness. Tips Say, 'I feel uncomfortable when...' instead...
Use a Calm Tone of Voice
Activities: Build Rapport A calm tone reduces tension and signals that you are in control of the situation. Tips Speak slowly, clearly, and softly. Avoid raising your voice...
Use a Calm Tone to Enforce Limits
Activities: Setting Boundaries Respectfully Keeps the focus on the issue rather than escalating emotions. Tips Avoid sounding angry or frustrated when restating...
Use a Calming Activity
Activities: Redirecting Negative Behaviors Redirects their energy into a productive outlet. Tips Suggest something soothing like deep breathing, drawing, or squeezing a...
Use a Compromise Approach
Activities: Collaborative Problem-Solving Encourages finding middle ground, reducing resistance. Tips Suggest, 'What if we meet halfway on this issue?'
Use a Low, Steady Voice
Activities: Dealing with Aggressive Behavior Signals control and help regulate their emotional state. Tips Speak softly and evenly to avoid escalating their aggression...
Use a Safe Phrase for a Pause
Activities: Time-Out and Cool-Down Techniques Creates a neutral way to de-escalate without blaming anyone. Tips Agree on a non-confrontational cue like 'Let's hit the...
Use a Timer for Breaks
Activities: Time-Out and Cool-Down Techniques Ensures their hands and mind, helping to reduce emotional intensity. Tips Set a timer for 3-5 minutes and agree to revisit...
