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Speak Softly

Activities: Creating a Safe Environment Signals calmness and encourages de-escalation through mirroring. Tips Keep your voice gentle and measured, even if the other...

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Ensure a Clear Path

Activities: Creating a Safe Environment Gives both parties a sense of control and security. Tips Avoid blocking doors or exits to prevent feelings of...

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Remove Potential Hazards

Activities: Creating a Safe Environment Minimizes risk of harm during escalation. Tips Ensure objects that can be thrown or used as weapons are out of reach.

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Maintain Physical Space

Activities: Creating a Safe Environment Creates a sense of safety and reduces feelings of being cornered. Tips Stand at least an arm's length away to avoid appearing...

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Stay Relaxed in Posture

Activities: Using Non-Verbal Communication A relaxed posture helps set the tone for interaction. Tips Avoid rigid stances or overcompensating with exaggerated...

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Use Calming Signals

Activities: Using Non-Verbal Communication Shows interest and engagement without aggression. Tips If sitting, lean slightly forward and keep an inviting...

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Slow Down Your Movements

Activities: Using Non-Verbal Communication Slow movements signal control and calmness, helping to de-escalate tension. Tips Move deliberately and avoid fast or sudden...

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Keep Your Hands Visible

Activities: Using Non-Verbal Communication Visible hands signal openness and non-aggression. Tips Avoid hiding your hands in your pockets or crossing your arms.

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Avoid Aggressive Eye Contact

Activities: Using Non-Verbal Communication Soft eye contact shows respect and reduces intimidation. Tips Maintain soft eye contact and avoid staring or glaring.

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Respect Personal Space

Activities: Using Non-Verbal Communication Preserve a sense of safety and prevent feelings of intrusion. Tips Avoid leaning in or standing too close unless absolutely...

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