Activities: Post De-Escalation Reflection and Follow-Up Promotes understanding and communication without escalating emotions. Tips Explain your viewpoint without...
Share Your Perspective Respectfully
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Behavioral Guides
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Shift to a Collaborative Task
Activities: Redirecting Negative Behaviors Engages them in something constructive and reduces focus on the conflict. Tips Suggest working together on a neutral...
Show Genuine Interest
Activities: Build Rapport Validating their feelings helps them feel heard and reduces the need to escalate further. Tips Use phrases like, 'I understand this is...
Slow Down Your Movements
Activities: Using Non-Verbal Communication Slow movements signal control and calmness, helping to de-escalate tension. Tips Move deliberately and avoid fast or sudden...
Speak Softly
Activities: Creating a Safe Environment Signals calmness and encourages de-escalation through mirroring. Tips Keep your voice gentle and measured, even if the other...
State Clear Expectations
Activities: Setting Boundaries Respectfully Sets the tone for a respectful and productive interaction. Tips Use statements like, 'I need us to talk calmly to work this...
Stay Calm and Composed
Activities: Dealing with Aggressive Behavior Your calm demeanor can reduce their heightened emotions. Tips Speak slowly and avoid reacting emotionally to their...
Stay Consistent
Activities: Setting Boundaries Respectfully Reinforces the importance of the boundary and shows that you mean it. Tips Stick to your stated boundaries: 'As I said...
Stay Physically Grounded
Activities: Managing Personal Emotions Physical grounding helps you maintain composure and reduces visible signs of nervousness. Tips Keep your feet firmly planted and...
Stay Relaxed in Posture
Activities: Using Non-Verbal Communication A relaxed posture helps set the tone for interaction. Tips Avoid rigid stances or overcompensating with exaggerated...
Stay Solution Oriented
Activities: Collaborative Problem-Solving Reduces emotional escalation and keeps progress moving forward. Tips Keep redirecting the conversation to possible resolutions...
Struggling to Connect Art to Real Emotions
Makes the connection between creativity and emotions clearer. Tip: Use storytelling to inspire art, such as drawing a scene where a character feels an emotion.
