Activities: Active Listening Strategies Encourages them to share more information and feel heard. Tips Use questions like, 'Can you tell me more about what's upsetting...
Ask Open-Ended Questions
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Active Listening Strategies
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Avoid Dismissive Language
Activities: Active Listening Strategies Prevents invalidating their feelings, which could escalate tension. Tips Refrain from saying, 'It's not a big deal,' or 'You're...
Avoid Interrupting
Activities: Active Listening Strategies Encourages open communication and prevents escalation. Tips Let them finish speaking, even if you feel the need to correct or...
Be Patient
Activities: Active Listening Strategies Demonstrates respect for their emotional state and encourages thoughtful communication. Tips Allow silence if they need time to...
Listen without Judgement
Activities: Active Listening Strategies Creates a safe space for open expression and reduces defensiveness. Tips Focus on understanding their perspective rather than...
Summarize Key Points
Activities: Active Listening Strategies Clarifies misunderstandings and shows you're actively listening. Tips Repeat back what they've shared to ensure understanding:...
Use Reflective Statements
Activities: Active Listening Strategies Shows you understand their emotions and helps clarify their feelings. Tips Paraphrase their words back to them: 'So you're feeling...
Use Verbal Affirmations
Activities: Active Listening Strategies Reinforces your attention and encourages continued dialogue. Tips Say, 'I understand,' or 'I see,' to show you're engaged in the...
Validate their Feelings
Activities: Active Listening Strategies Helps them feel understood and reduces emotional intensity. Tips Say things like, 'It's okay to feel upset; let's work through...
Watch for Non-Verbal Cues
Activities: Active Listening Strategies Helps you identify unspoken emotions or concerns. Tips Pay attention to their body language, tone, and facial...
